What To Do When Someone You Love Passes Away?
What To Do…
When someone dies at home?
If the death occurred from natural causes, the first call should be made to the family doctor or doctor that was treating your loved one. Once the doctor has arrived and issued a cause of death certificate, you should call our 24-hour line and we’ll arrange for your loved one to be picked up and brought into our care. They will remain with us in our Sydney Funeral Home until the day of the service.
If the death was unexpected and of an unnatural cause, the police will attend the scene and transfer your loved one to the Coroners Court at Glebe. Supremacy will liaise with the Coroner to get release of your loved one and bring them into our care. In these cases, your first point of contact would be emergency services; after that, you ring us and notify us that someone has passed away and we’ll arrange for them to be transferred from Glebe Coroners to our Sydney Funeral Home.
When someone dies in a hospital or nursing home?
The family is notified of their passing by a doctor, nurse or staff at the nursing home and a medical death certificate is issued by the attending doctor. The family or sometimes the nursing home staff should contact our funeral directors in Sydney on the family’s behalf to arrange the transfer of your loved into our care.
What to expect when you meet with our Funeral Directors in Sydney
Our funeral directors, Donna and Belinda, are very experienced in arranging and conducting Sydney funeral services. We are very patient and gentle when asking questions from the family and are cautious of the circumstances of your grief.
There are two main parts to the first arrangement. First, we will need all the known details of the deceased in order to lodge the death with the registry of Births, Deaths and Marriages to obtain the official Death Certificate. Second, we will ask you questions regarding how you would like the funeral service to be carried out. Below are some ideas of these two parts of the first arrangement.
Details the funeral director will require for the registry of Births, Deaths and Marriages
These details are only used for Births, Deaths and Marriages for the Death Certificate. These are some useful details to know prior to the first arrangement:
- The deceased’s full name and date of birth
- Their last known address
- Their marriage details
- Their biological children’s names and date of birth
We will also require the deceased’s parent’s names including the mother’s maiden name, where they were born and their working occupation.
Details your Sydney funeral director will ask to organise the service
These are some ideas to consider during the first arrangement:
- If the deceased is to be buried or cremated
- Whether it will be a religious or non-religious service
- Casket selection
- Floral tributes, balloons, candles, music selection
- Whether there will be a DVD or photo story
- The order and design of service booklets
- A donation box or donations to a particular charity or organisation
- Placement of any newspaper notices or death notices
- Whether there will be a viewing
- Mortuary preparations
- Whether the deceased is entitled to an RSL service
The funeral directors will then organise a priest, minister or celebrant to meet with the family and will outline who will be speaking or saying any readings.
We’ll then book a time for the funeral, and all the other necessary bookings to ensure the day runs as smoothly as it can, to take the stress away from family. We take care of all the paperwork and certificates and provide you with certified copies by a Justice of the Peace so that you may use them for your own purposes.